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Enhanced Care in Care Homes Framework

A care home resident is offered a biscuit by a staff member

Although our care home improvement project is still at a relatively early stage, it is already starting to making an impact - most noticeably through the work of the care home pharmacists who are conducting detailed medicine reviews with residents. On average, each care home resident takes seven prescribed medicines a day and is more than three times as likely to be admitted to hospital as the general population of over 65-year-olds in the county. Frailty, medication errors and a lack of confidence amongst staff are all contributing factors which result in care home residents being heavy users of emergency and urgent care.

For residents, particularly those living with dementia, every hospital visit has the potential to be confusing and disorientating – particularly as around a quarter of hospital ‘admissions’ are for less than 24 hours.

This infographic summarises the impact of our care home pharmacists as at June 2016: 

The impact so far June 2016

If our project is successful we would expect to see:

Fewer More

999 calls

People living healthier lives for longer in care homes

A&E attendances

Calls to NHS 111

Emergency admissions to hospital

Staff, residents and families reporting feeling satisfied with care

Short stays in hospital

Care home staff choosing to stay longer in their jobs

Calls to the out of hours GP service from care homes

People dying in their preferred location

‘Delayed transfers of care’


Medication errors and problematic polypharmacy