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NHS.net email

When patients are discharged from hospital, care homes are still receiving information about that individual by fax, in person or post. Often, key pieces of information are not received at all. This makes it difficult for care homes to prepare for a new patient’s arrival.

As well as being inefficient and slow, paper-based communication is not a secure delivery method. The NHS in east and north Hertfordshire is working towards sending all discharge information by secure email.