HomeFirst is a new rapid response service which helps people stay well and independent. It operates in our Lower Lea Valley and North Hertfordshire 'locality' areas.
The service supports older people and others with long term or complex conditions to remain at home rather than going into hospital or residential care. Many people prefer to be supported in their own homes, close to friends or family carers, where it is easier to get back into familiar routines and an independent lifestyle once their medical crisis has eased.
HomeFirst brings together health and social care services to deliver:
- improved access to rapid support with care from the right professional
- better communication between people using services and health and social care professionals working as part of the same team
- reduced accident and emergency attendance and unplanned hospital admission or residential care
- rapid discharge from acute hospital